Best Rate Guarantee

If you find your booked room online at a lower price within 24 hours of making the booking with the same booking conditions, we’ll compensate you with a complimentary upgrade, or voucher covering the difference in price. All you need to do is contact the Hotel’s Reception within 24 hours of making your booking with details of the website.

We’ll award you if…

You have an existing reservation from our website mamaison.com
You are still within the cancellation period of your booking
The lower price is still available when we check and bookable online
The lower price is for the same room that you’ve booked with our website
Same check-in and check-out dates
Same room type
Same booking conditions (breakfast included, non-refundable etc.)

Sorry, no Best Rate Guarantee if…

You book our hotel room through Group rates, corporate rates, wholesale rates, association rates or rates which are part of a travel package do not qualify.